Built for med spas and wellness clinics

Your booking page is losing you high-ticket clients

We design and build AI systems, custom software, workflow automation, and digital growth infrastructure around the real operating needs of med spas & wellness organizations.

Common problems

Sound familiar?

These are the problems we hear from med spas & wellness businesses every week.

Pain point

Your website does not match the experience you deliver

Clients walk into a premium space with high-end treatments, but your website looks like it was built from a template in 2018. That disconnect costs you before they ever book.

Missed call - (555) 012-3456
Customer called competitor
Pain point

Booking is buried or phone-only

Your booking link is three clicks deep, or worse, you still require a phone call to schedule. Every extra step between interest and appointment is a lost consultation.

Last updated 2019
Pain point

No follow-up after consultations

A prospect comes in for a consult, says they will think about it, and you never hear from them again. Without a follow-up sequence, those warm leads go cold.

Lead from Google
Lead from formNo follow-up
Lead from referral
Pain point

Reviews are not growing on their own

Satisfied clients leave happy but do not think to leave a review. Without a system asking at the right moment, your review count stalls while competitors grow theirs.

14 reviewsCompetitor: 200+

What we build

Your growth system

Every piece works together - website, lead capture, automation, and review growth in one system.

Core system

Treatment booking

Prominent online booking on every treatment page. Clients pick a provider, time, and treatment in one flow.

9am10am11am1pm2pm3pm4pm5pm

Booked + reminder sent

Automation

Post-consult follow-up

Prospects who attend a consultation but do not book treatment enter a recovery sequence over 5-7 days.

TriggerActionNotify

Running automations...

Growth

Review automation

After each visit, clients get a text with a direct link to leave a Google review while the experience is fresh.

+12Reviews/mo

4.8*Avg rating

Conversion

Lead capture

Every page has a clear path to book. Forms collect treatment interest, urgency, and contact info in one step.

Website visitGoogle search -> service page
Form submittedName, phone, job type
Lead routedSent to CRM + assigned
Engagement paths

Start with the right scope

Choose the immediate business priority. We can expand the system as evidence and requirements develop.

Digital foundation

A focused website, product surface, or customer workflow built for the immediate business need.

  • Premium website with treatment-specific pages
  • Online consultation booking prominently placed
  • Provider bios with credentials and trust signals
  • Before/after gallery (if assets provided)
  • Mobile-first design matching your brand aesthetic
  • Local SEO for treatments + city targeting

Automation system

Connected workflows, routing, integrations, and operational automation.

  • Post-consultation follow-up sequence for undecided prospects
  • Appointment reminders via text and email
  • Post-visit review request automation
  • Birthday and seasonal promotion triggers
  • CRM integration for client lifecycle tracking

Continuous improvement

Measured product, platform, and growth improvements after launch.

  • Monthly performance and booking source reports
  • Treatment page SEO expansion
  • Conversion optimization on booking flows
  • New treatment page creation as you expand services
  • Ongoing local SEO improvements
How we work

From workflow to working system

Four clear stages keep business priorities, technical decisions, and delivery connected.

STEP 01

Understand the workflow

We clarify the operating problem, customer journey, existing systems, constraints, and business outcome before recommending technology.

STEP 02

Design the system

We define the right combination of AI, software, automation, integrations, and growth infrastructure, with clear scope and milestones.

STEP 03

Build and verify

We implement important workflows early, test them with real scenarios, and keep technical decisions visible throughout delivery.

STEP 04

Launch and improve

We deploy, measure real usage, and improve the system where ongoing support creates measurable value.

Automations

Runs while you work

Every automation is configured for how med spas & wellness businesses actually operate.

Post-consultation follow-up

Prospects who attend a consultation but do not book treatment receive a timed follow-up sequence over the next 5-7 days with relevant information and a direct booking link.

Appointment reminders

Automated text and email reminders 24 hours and 1 hour before appointments reduce no-shows and keep your schedule full.

Review requests

After each visit, clients receive a text with a direct link to leave a Google review. Timing is everything — the ask goes out while the experience is still fresh.

Seasonal promotions

Automated campaigns for seasonal treatments, membership renewals, or birthday offers — sent to the right segment at the right time without manual work.

Proof

What we have built

Real work for real med spas & wellness businesses.

Case snapshot

Multi-location med spa (injectables, skin treatments, body contouring)

Southern California

What we built

Redesigned site with treatment-specific landing pages, prominent online booking integration, automated post-consultation follow-up sequence, and review request automation.

Outcome

Online booking adoption increased significantly as the new flow reduced friction. Post-consultation follow-ups recovered prospects who had not yet committed to treatment.

Timeframe

Site redesign launched within 72 hours, automation configured over the following week

Case snapshot

Wellness clinic (IV therapy, hormone optimization, functional medicine)

Southwest US metro

What we built

Built a brand-new clinic site with service pages, provider bios, FAQ content targeting common patient questions, online consultation booking, and foundational local SEO.

Outcome

Site began generating organic consultation bookings within the first month. FAQ content captured informational search traffic from prospective patients researching treatments.

Timeframe

Focused website release delivered on an accelerated schedule

Frequently Asked
Questions

01
Frequently Asked Question

Can this handle multiple locations?

Yes. Each location can have its own page with location-specific providers, treatments, and booking links. The site structure scales cleanly whether you have one location or five.

02
Frequently Asked Question

Do you handle medical compliance and disclaimers?

We build the site with proper disclaimer placements and avoid making clinical claims. You review all treatment descriptions and before/after content before launch. Final compliance responsibility is yours, but we structure the site to make that review process clean.

03
Frequently Asked Question

Can I show before and after photos?

Yes, if you have patient-consented before/after images, we build a gallery section into the relevant treatment pages. If you do not have these yet, we design the page so they can be added later without a rebuild.

04
Frequently Asked Question

What booking platforms do you integrate with?

We work with most booking tools used in the aesthetics and wellness space — Vagaro, Zenoti, Boulevard, Acuity, Calendly, and others. If your platform has an embeddable widget or API, we can integrate it.

05
Frequently Asked Question

How do you handle the post-consultation follow-up?

When a prospect attends a consultation but does not book treatment on the spot, they enter a follow-up sequence. Over 5-7 days they receive messages with relevant treatment info, answers to common hesitations, and a direct link to book. It is automatic and personalized to the treatment they discussed.

Have a system that needs to work better?

Tell us about the workflow, product, customer experience, or growth problem. We will help define the right technical path and delivery scope.