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How We Designed a Global-Ready Laundry Hub That Balances Local Relevance with Seamless Onboarding for Non-Tech-Savvy Users
Client
Laundry DirectoryTimeline
2 MonthsStack
Industry
Laundry ServicesB2BGeolocationScope of Work
Dashboard DesignUser OnboardingMap Integration
Challenge
Laundry Directory is a web and dashboard platform designed to serve as a central hub for laundromats globally. It allows laundry businesses to sign up, manage their listings, and gain visibility, while users can easily locate and connect with nearby laundromats. one major challenge was creating a design that felt both localized and globally scalable ensuring relevance for laundromats in different countries. Another challenge was onboarding users who might not be tech-savvy, especially smaller laundry businesses with limited digital experience.. Additionally, ensuring map integration and real-time search accuracy added technical complexity.
Solutions
Designed a simple onboarding flow tailored for non-tech-savvy laundromat owners.
Used geolocation and filters to offer personalized search results.
Created dual dashboards one for users, one for businesses.
Integrated Google Maps API for real-time laundromat tracking.
Implemented a clean card-based layout to display services and reviews clearly.
Results
Increased sign-ups by 40% within the first two months.
Reduced user search time by 60% with location-based filters.
Improved listing completeness by 70% through intuitive forms.
Enhanced user satisfaction with a 4.8/5 average rating in usability tests.
